Tourisme Assistance Cars: Helping you personally

OUR OFFER

"Personalized assistance, just for you!"

Given our customers' requests, you, as coach and bus industry professionals, need to know you can count on assistance that is effective and on-hand when you are faced with a problem.

This is why TAC, customizes its assistance resources, service and conditions to meet your specific requirements. Our company benefits from a countrywide partnership with around 850 coach and bus operators.

We can make a vehicle and crew available to you, within the shortest possible time, so that your group of travellers may continue their journey.

Our service totally complies with transport regulations and legislation.

 

Map

 

A single phone number: +33 (0)6 38 10 00 54 (or office +33 (0)9 72 92 64 29).

Who is this service aimed at: all coach and bus operators, travel agencies and tour operators.

 

What we propose:

  • No membership required
  • No subscription fee
  • No age limit for the vehicles
  • No specific restrictions

"Efficient vehicle recovery, without restrictions"

How it works

  1. Simply call TAC to provide the details of the situation, then TAC will activate the most appropriate resources required for recovering your vehicle.

  2. At the same time, TAC will inform a coach or bus operator

  3. TAC will immediately transmit you an estimate by email or fax to be validated

  4. Once transport and payment conditions are validated, the replacement transporter will travel to the location using the same type of vehicle/driver as the one on the road with the customers.

  5. The broken-down transporter will settle payment for:
    • recovery, directly to the transporter
    • service fees to TAC via e-payment, online via the TAC website, prior to intervention.

  6. Invoices will be transmitted by postal mail

Once the group of travellers is safe, we can help you repair your vehicle.

Our drive: your satisfaction
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